To quality assure our processes, products and services it is essential that all staff are fully aware of their responsibilities and roles with our Quality Management System.
To help achieve this objective with existing staff and any new starters the following Quality Awareness eLearning presentation has been created. Confirming the delegates newfound knowledge there is at the end of the Quality Awareness presentation a quiz. On passing the quiz delegates are awarded a downloadable, printable certificate of achievement. To help ensure their success there are self-assessment questions to confirm satisfactory progress. The presentation has the following learning objectives:
As a result of the eLearning Quality Awareness presentation the delegate should know:
- What is Quality
- Quality Standards; What are they? How they work? And Why are they important?
- Quality Auditing; What is it? How auditing works? What are Auditors looking for?
- When being audited what their role and responsibilities are?
- What they should know regarding; key process elements, previous Non-conformities and Checklist
The presentation is provided by Geoff Vorley CEO of Quality Management & Training Limited, University Lecturer and international renowned bestselling author of numerous books on Quality Assurance.