Root Cause Analysis

12 Weeks

All levels

8 lessons

6 quizzes

7 students

Overview
Curriculum
Instructor

Gain a thorough understanding of the fundamentals of problem solving with this course. This course will cover the essential tools, techniques and methodologies for problem solving, giving delegates the confidence to actively participate in problem-solving teams. Learning outcomes will cover the application of key tools in order to develop robust, sustainable solutions that have a big impact on quality.

Course Preview – a Preview of the course is available free of charge. Click on Curriculum and choose Preview.

Curriculum

7 Sections
8 Lessons
12 Weeks

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Preview
This 10 minute preview provides an opportunity to view some of the material in Unit 1.
1
- 1.1
  Unit 0 – Preview
Unit 1 - Introduction
In this Unit we look at why Root Cause Analysis is important and provide an overview of the different approaches to Root Cause analysis
3
Unit 2 - Pareto Analysis
Pareto Analysis is a key tool in Root Cause Analysis and it is described here along with some practical advice for using it.
2
- 3.1
  Pareto Analysis
- 3.3
  Self – Assessment Quiz – Unit 2
  10 Minutes3 Questions
Unit 3 - Significance and Problem Description
In Root Cause Analysis you need to be able to describe the problem and assess its significance. In this Unit, we look at ways this can be achieved.
2
- 4.1
  Significance and Problem Description
- 4.3
  Self Assessment Quiz – Unit 3
  10 Minutes3 Questions
Unit 4 - Gemba Gembutsu
Gemba Gembutsu is a Concise Approach to Root Cause Analysis
2
- 5.1
  Gemba Gembutsu
- 5.3
  Self-Assessment Quiz – Unit 4
  10 Minutes3 Questions
Unit 5 - 8D, Timelines, Cause and Effect Diagrams and Brainstorming
This Unit covers four different topics: The Comprehensive approach to Root Cause Analysis called 8D, and the use of three techniques - Timelines, Cause and Effect Diagrams and Brainstorming
2
- 6.1
  8D – Timelines – Cause and Effect Diagrams – Brainstorming
- 6.3
  Self- Assessment Quiz – Unit 5
  10 Minutes3 Questions
Unit 6 - Summary and Close Out
We take a look back at what we have learnt and explain how to complete the course Quiz
2
- 7.1
  Summary
- 7.2
  End of Unit Quiz
  30 Minutes20 Questions

Geoff Vorley

Geoff is CEO of Quality Management & Training Limited and Quality Management & Training (Publications) Limited. He served an apprenticeship with Rolls Royce (Aero Engine Division] Derby. His MSc was gained from the Cranfield Institute of Technology in Production Technology. Successfully introduced Quality Management Systems to meet the requirements of ISO9001, Guide to Good Manufacturing Practice, BS5882, AQAP for construction, software, manufacturing, electronics industries. Lead Assessor for a number of Certification Bodies including BSI Geoff is an examiner for the Chartered Quality Institute Diploma and associate Lecturer at Surrey University. He was on the committee that helped write ISO 9000 and has written numerous articles on quality assurance and health & safety. He is the author of a number of internationally recognised text books and distance learning packages, including the Quality Management series, CQI Diploma textbooks and modules.

Root Cause Analysis

Curriculum

Geoff Vorley

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