This booklet contains key details on 20 of the most important Quality Improvement Tools. These tools are for use in conjunction with an improvement initiative as a pocket mini guide and are specially selected excerpts from the book “Quality Management (Tools & Techniques)”. This book contains many other tools and techniques, together with much greater detail regarding quality
improvement practice and implementation.
Quality Management (Tools and Techniques) is part of QM&T’s ‘Quality Management’ series of books which includes:
- Quality Management – Introduction to Quality
- Quality Management – Principles and Practice
- Quality Management – Tools and Techniques
- Quality Management – Communication and Project Management
- Quality Management – Information Technology